Your doctors have twelve minutes.
We have the rest of the week.
Someone on your side who knows your case, backed by AI that keeps it all in one file. A written plan, a weekly touchpoint, and answers in plain language.
Not sure which? Book the free five-minute call with our intake team. We'll tell you which fits, including if neither does.
Sound familiar?
One team whose only job is you.
Every other party in your care answers to someone else: the hospital, the plan, the employer. Ours answers to you. A navigator or a coach who stays with you, working from one file you own.
Book a free first callPick the help you actually need.
Feel better week by week with a coach, or finally understand your care with a nurse. Five minutes on the phone and we'll point you to the right one.
Health Coaching
$79/week or $300/month
One hour of coaching a week, four sessions a month. Cancel anytime.
- A board-certified health coach (NBC-HWC), the same person every week
- Personalized nutrition, exercise, sleep and stress management, built around your life
- A baseline in your own words, then one change at a time, not ten
- Messaging between sessions
- Your dashboard: session summaries, progress, and your own records in one place
- Self-pay, so there's nothing to qualify for and no billing code deciding your time
- Anything clinical goes to your own provider. Your coach won't guess, and won't sit on it
What are you dealing with?
Diabetes & prediabetes
Food, movement and sleep worked one change at a time, with a coach who looks at your week with you.
Coaching for diabetes →Chronic pain
Pacing, sleep and movement, and a written plan for the flare days. Your prescribers stay in charge of the rest.
Coaching for chronic pain →Weight & GLP-1 support
The side of the prescription your doctor doesn't have time for: protein, strength, and life after the shot.
On a GLP-1, or thinking about one →Blood pressure
The salt, sleep and movement that move the number, worked weekly against your own readings.
Six years of "a little high" →Menopause & midlife
Sleep, weight and mood worked together, with someone who takes it seriously.
"That's just menopause" is not a plan →After a diagnosis
Understanding what you were told, the follow-ups sequenced, the rebuilding coached. In Virginia, a navigator who explains it all.
You came home with a folder →Your doctor said “eat better and move more.” Then the appointment ended.
Your coach makes “a healthy lifestyle” specific: what to eat, how to move, when to sleep, built around your life. One change a week. Anything clinical goes to your own doctor.
Nutrition, exercise, sleep, stress
A board-certified coach (NBC-HWC). A baseline in your own words, then one change at a time.
How you feel, not just what you do
Energy, clearer mornings, strength, fewer bad days. That's what we track, in your dashboard.
Clinical questions go to your doctor
Symptoms, medications, results: your coach won't guess. They'll say so, and if it's urgent, tell you to get care now.
Nobody explained what the result meant.
Your navigator will.
It starts with a New Patient visit with our nurse practitioner, who establishes your plan of care. Then a navigator, a nurse, works it with you: explaining, scheduling, clarifying. We never step into your doctors' decisions.
Understand your condition and results
What a diagnosis means, what a lab value measures. Clinical judgment stays with your doctors.
Appointments scheduled and sequenced
In the right order, with the questions prepared.
Your benefits, explained
What your plan covers and what a letter actually says. Coverage decisions stay with your insurer.
Barriers outside the exam room
Transportation, food, housing, cost: identified and connected to resources.
These services exist. Ask who they work for.
Works for the hospital.
Handles complaints. Can't follow you out the door.
Works for the insurer.
Paid by the plan. Gone when the plan changes.
Shows you documents.
It won't tell you what a result measures or what to ask next.
Works for you.
A navigator or a coach who stays with you rather than being assigned by a plan, working from one file you own.
Most of the work happens when you’re not in the room.The result explained Monday. The appointments sequenced Wednesday. The questions ready before Thursday. You see all of it in your file; none of it lands on you.
How it starts
A free five-minute call
With our intake team, not a clinician. You find out whether we can help, which service fits, and what the next step is. If neither fits, we say so.
Your first session or visit
Coaching: a one-hour session with your coach, and your dashboard set up together. Navigation: a New Patient visit with our nurse practitioner, which establishes your plan of care.
The same person, every week
Coaching: a weekly hour, four a month, and messaging in between. Navigation: we aim for weekly contact with your navigator and adjust to what your case needs.
Review at 90 days
Coaching: with the Clinical Lead. Continue, change focus, or graduate. Navigation: our nurse practitioner reviews and revises the plan of care.
Own your records. And understand them.
Anyone can hand you a portal full of PDFs. Your Simbioza dashboard collects your records into one place you own, lets you ask what a diagnosis or a lab result means in plain language, and builds the questions worth asking at your next visit. It explains. It doesn't diagnose.
"What does eGFR measure?" It's an estimate of how well your kidneys filter; the report shows the range your lab uses. What it means for your care is a question for your doctor; it's on Thursday's list.
- GuideHow to read an explanation of benefits
- VideoWhat a lab report's columns mean, 4 min
- ChecklistQuestions for your next appointment
Explains your records. Doesn't diagnose. Clinical questions go to your provider.
- Thu 2:10Specialist appointment. Three questions ready in your file.
- Before ThuUpload last month's discharge summary.
- DoneCardiology appointment sequenced after the echo.
- In progressPlan's coverage for the scan, explained.
Records in one place you own
Collected from every portal, hospital and pharmacy. Take them anywhere.
Plain-language answers, any hour
What a diagnosis means, what a result measures. Explanation, not interpretation of your care; a human on your team reads it too.
One shared to-do list
What you own, what your navigator or coach owns, what's done.
$79/week or $300/month. One hour a week, four sessions a month. 14 states. Cancel anytime, no fee.
Billed to your insurance. Virginia only. Coverage varies by plan; we verify your benefits before anything is billed. Never bundled with coaching.
Questions people ask on the first call
Isn't $79 a week for all of this?
That's Health Coaching only: nutrition, exercise, sleep and stress management, paid directly. Clinical Care Navigation is a clinical service billed through your insurance, so there's no weekly price for it. Two services, two ways of paying.
Is navigation covered by insurance or Medicare?
Navigation is billed to your insurance for eligible patients, most often Medicare, and also commercial and Medicaid plans. Coverage varies by plan; we verify your benefits before anything is billed, and the New Patient visit with our nurse practitioner is a billable clinical visit that may carry your plan's cost-sharing.
Why do I have to see a nurse practitioner first?
Because navigation is real clinical care, not a subscription. That visit establishes medical necessity, which your insurer requires before navigation can be billed, and it's where your plan of care is documented.
Do you replace my doctors?
No. They diagnose and treat. We don't diagnose, prescribe, order tests, file appeals, or interfere with a specialist's decisions. We help you understand your care and get through the system.
What if it isn't working?
Coaching cancels anytime with no fee. For navigation, tell us and we stop. We won't promise an outcome your plan, your specialists, or your body decides.
Five minutes with our intake team. Then you decide.
Bring whatever your doctor said last. If we're not the fit, we'll say so and point you somewhere useful.